Thursday, July 29 2010

If you have held an event with us, we would love to hear from you.

We value your feedback as it allows us the opportunity to improve our standards for service. You, our clients and guests, are most important to us.

We look forward to hearing from you!


Event Name (leave blank if you would like to remain anonymous)
What type of event did you have at Philmont Country Club?
Wedding
Rehearsal Dinner
Bar/ Bat Mitzvah
Bridal Shower
Wedding Shower
Birthday Party
Meeting
Golf Outing
Other
What was the source of referral that you came through to book your event at Philmont?
Repeat Client
Newspaper Advertisement
Magazine Advertisement
Member Referral
Current Club Member
Word of Mouth
Website
Search Engine
Which catering coordinator did you work with?
Laura Holzworth
Arlacia Leite
Did you find your catering coordinator to be helpful?
Yes
No
What strengths do you feel the coordinator portrays?
Customer Service
Attention to Details
Prompt Responsiveness
Fresh Ideas
Friendliness
Organization
Professionalism
"Whatever it Takes Attitude"
What weaknesses do you feel the coordinator has?
Overall Customer Service
Attention to Details
Prompt Responsiveness
Fresh Ideas
Friendliness
Organization
Professionalism
"Whatever it Takes Additude"
Did you find our materials to be informative?
Yes
No
Were you aware who the manager or captain of the event was?
Yes
No
How do you feel about the overall service staff at the event?
Exceeded Expectations
Met Expectations
Below Expectations
How did you find the food quality?
Exceeded Expectations
Met Expectations
Below Expectations
How did you find the food quantity ?
Exceeded Expectations
Met Expectations
Below Expectations
How did you find the food presentation?
Exceeded Expectations
Met Expectations
Below Expectations
How would you rate the appearance/decor of your event?
Exceeded Expectations
Met Expectations
Below Expectations
Will you recommend Philmont Country Club to your friends?
Yes
No
Do you have any suggestions for improvement?